Terms of Service

1. The Service

Cascora is a real-time project management platform that ties creative, production and finance together: proven in events, built for any project. It allows organisations to create and manage projects, budgets, scopes of work, bookings, invoices, and to collaborate with clients and suppliers. We may add, change, or remove features from time to time.

2. Accounts and eligibility

You must provide accurate registration information and keep it up to date. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately of any unauthorised use.

The Service is intended for business use by people aged 18 or over. If you use the Service on behalf of an organisation, you confirm you have authority to bind that organisation to these Terms.

3. Subscriptions, fees and billing

Certain features require a paid subscription. Fees, billing frequency, and included functionality are described at the point of purchase. Unless stated otherwise, fees are exclusive of applicable taxes and are non-refundable except where required by law.

Subscriptions renew automatically at the end of each billing period unless cancelled beforehand. We may change pricing with reasonable advance notice; changes take effect at your next renewal.

4. Your data and ownership

You retain all rights to the content and data you or your collaborators submit to the Service (“Customer Data”), including project, budget, and contact information. You grant us a limited licence to host, process, and display Customer Data solely to provide and improve the Service.

You are responsible for the accuracy and lawfulness of Customer Data, including having the right to upload personal data relating to your contacts, clients, and suppliers.

5. Sharing with clients and suppliers

The Service includes collaboration features that let you share selected project and budget information with other organisations (for example, clients and suppliers). What is visible to each party is controlled by the Service’s sharing and permission settings. You are responsible for reviewing what you share before publishing or inviting other parties.

6. Acceptable use

You agree not to:

• use the Service unlawfully or to infringe the rights of others;
• attempt to gain unauthorised access to the Service, other accounts, or related systems;
• interfere with or disrupt the integrity or performance of the Service;
• reverse-engineer, copy, resell, or sublicense the Service except as permitted by law;
• upload malicious code or use the Service to send spam or deceptive communications.

7. Third-party services

The Service relies on third-party infrastructure and service providers (such as hosting, database, and email delivery providers) and may integrate with third-party tools you choose to connect. We are not responsible for third-party services that are outside our control, and your use of them may be subject to separate terms.

8. Intellectual property

The Service, including its software, design, branding, and documentation (excluding Customer Data), is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these Terms. Feedback you provide may be used by us without obligation. “Cascora” and the Cascora logo are trademarks of WM Event & Design (SWEDEN) AB (trademark registration applied for). You may not use them without our prior written consent.

9. Confidentiality

Each party may receive non-public information from the other in connection with the Service. Each party will use the other’s confidential information only as needed to perform under these Terms and will protect it with reasonable care, except where disclosure is required by law.

10. Availability, support and changes

We aim to keep the Service available and performant, but we do not guarantee uninterrupted or error-free operation. We may suspend the Service for maintenance, security, or operational reasons, and will give notice of planned downtime where reasonably practicable.

11. Disclaimers

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. Budget figures, calculations, and outputs are tools to support your work. You remain responsible for verifying financial information and for your business decisions.

12. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, or consequential damages, or loss of profits, revenue, or data. Our total aggregate liability arising out of or relating to the Service is limited to the amounts you paid to us in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded by law.

13. Termination

You may stop using the Service or cancel your subscription at any time. We may suspend or terminate access if you materially breach these Terms and (where curable) fail to remedy the breach within a reasonable period after notice.

Following termination, you may request an export of your Customer Data within 30 days, after which we may delete it in accordance with our Privacy Policy and data retention practices.

14. Changes to these Terms

We may update these Terms from time to time. If a change is material we will give reasonable advance notice (for example by email or in-app notice). Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.

15. Governing law

These Terms are governed by European Union law and, where a national law applies, the laws of Sweden (a member state of the European Union). The courts of Sweden will have exclusive jurisdiction over any dispute arising from them, subject to any mandatory consumer or local-law protections that apply to you.

16. Contact

Questions about these Terms can be sent to william@wmeventdesign.com or by post to WM Event & Design (SWEDEN) AB, Stockholm, Sweden.